GDSS MULTI KRITERIA PENENTUAN STRATEGI MARKETING TERBAIK PERGURUAN TINGGI
DOI:
https://doi.org/10.33020/saintekom.v9i1.73Keywords:
GDSS, strategi marketing, perguruan tinggi, MADM, AHP, TOPSISAbstract
Dunia pendidikan telah mengalami evolusi secara kontinyu. Salah satu faktor pemicunya adalah kompetisi antar perguruan tinggi yang semakin ketat. Oleh karena itu pemasaran menjadi unsur yang strategis dalam menjaga eksistensi perguruan tinggi. Dalam membuat keputusan pemilihan strategi marketing, terdapat beberapa kriteria yang perlu dipertimbangkan, diantaranya adalah biaya, waktu, tingkat pengaruh, capaian target dan lain sebagianya. Pada perguruan tinggi swasta pengambilan keputusan terkait strategi marketing tidak hanya ditentukan oleh bagian Humas saja, akan tetapi harus meminta pertimbangan dari pihak manajemen dan yayasan pemilik perguruan tinggi.
Berdasarkan kompleknya permasalahan yang dihadapi, diperlukan sebuah sistem pendukung keputusan kelompok atau Group Decision Support System (GDSS) dalam menentukan strategi marketing pergurauan tinggi. Pada penelitian ini, penulis mengajukan GDSS menggunakan metode Analytical Hierarchy Process (AHP) yang mendukung model Multi Attribute Decision Making (MADM) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) sebagai model untuk pengambilan keputusan.
Penggunaan GDSS pada penelitian ini bertujuan untuk mengakomodir penilaian lebih dari satu evaluator dan meningkatkan kualitas keputusan. Dengan demikian diharapkan penilaian yang dilakukan lebih obyektif, karena tidak dilakukan oleh satu pihak saja. Perangkat lunak yang dibangun dari hasil penelitian ini diharapkan mempermudah dan mempercepat dalam menentukan strategi marketing perguruan tinggi.
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